Terms and conditions







1. Specification

1.1 All goods supplied by us shall be in accordance with our current price list as published from time to time and further specifications or descriptions expressly listed or set out on the face of the order. We reserve the right to change the type of materials used in our products, provided the alternative materials used comply with BS/EN standards of equal or greater specification.

1.2 Where the products supplied are wood products we would bring to your attention the following:

(I) Wood is a natural product and therefore we cannot guarantee that the colour or grain will match.

(II) All doors supplied are sourced from sustainable forests.

1.3 Whilst every effort will be made to match colours and finishes, all natural and many synthetic colours and finishes can only be supplied on the understanding that there is always a possibility of variation.


2. Glass and Mirror

2.1 The following should be noted :

DIMENSIONAL TOLERANCES – Toughened or Annealed

Width or height < 2000mm Tolerance +/- 2.5mm Squareness +/- 4mm

Width or height > 3000mm Tolerance +/- 4mm Squareness +/- 8mm


3. Delivery 

3.1 Upon delivery you will be given a reasonable amount of time to inspect the goods for damage whilst our driver is present and signed for accordingly.

3.2 Whereas we will try to ensure compliance with any delivery dates given, dates are an estimate only. We will not be responsible for any loss whatsoever arising from or consequential upon delay in delivery. All dates quoted at time of sale are made in good faith and are not legally binding and whilst we always make every effort to honour them, it must be recognised that they are estimates only and consequently we cannot accept any liability or damage claims resulting from overdue deliveries.

3.4 Delivery drivers may not be able to take certain items upstairs or beyond your main entrance hallway dependent on the size of the goods. Arrangements should be made prior to our arrival to have goods unloaded from our vehicle by appropriate persons.


4. Force Majeure

4.1 We shall not be liable for delay or failure to perform any of our obligations under this order if the delay or failure is caused by any circumstances beyond our reasonable control.

4.2 For the purposes of this condition, "force majeure" shall include, but not be limited to acts of God, war, terrorism, civil disorder, industrial dispute, fire or explosions.

4.3 Upon the happening of a "force majeure" event we shall be entitled to a reasonable extension of time for the performance of our obligations.






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